Frequently Asked Questions
Packaging.
I want your items to get to you in the most perfect condition, so I can promise you that I certainly don’t skimp on protective packaging! Prints and greeting cards are sent sealed in a plastic pouch with a sturdy 700gsm art board, wrapped in tissue paper; and then further packaged into a 700gsm rigid mailer in an attempt to offer the best protection possible for transit. All other items are wrapped in tissue paper and posted in recycled boxes. I endeavour to implement sustainable packaging processes as we've got one planet babeh, and we've got to look after it!
Printing & framing.
Prints and greeting cards are professionally printed in my Brisbane studio. Please note that no frame is included with your print purchase, but I’ve got some killer suggestions for you! If you’re on a tight budget, but still want something that will make your new artwork call for attention in your chosen space, the current Kmart framing range is amazing! I also love sourcing my frames from local Op shops, and giving them new life. I’ve found some very charming pieces over the years, and this can make your print feel all the more special.
Custom sizing.
If you’re interested in a custom size, or using a design for a completely different purpose (ie branding or graphic design related services), I’d love to discuss! Just shoot me an email at hello@sheridaneveline.com.
Cancellations, refunds and exchanges.
Sorry guys, no: cancellations, refunds, exchanges or warranty terms are available after an order has been placed and a transaction has been made via the Sheridan Eveline website. All transactions are final - please choose carefully before you purchase.